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UPS News/Events

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CUSTOMER CARE AND PUBLIC RELATIONS TRAINING IN KOOKI REGION

In a continued effort to enhance service delivery and uphold the highest standards of professionalism, Uganda Prison Service conducted a training for Officers-in-Charge, their deputies, medical, and social welfare workers in the Kooki Region.

The training, led by Mr. Frank Mayanja Baine, Senior Commissioner of Prisons (Deputy Director CCA and Service Spokesperson) and Mr. Apollo Akankunda, Commissioner of Prisons (National, Regional, and International Cooperation), focused on community engagement, customer care, public relations, and strict adherence to the Commissioner General of Prisons administrative instructions and guiding principles.

Mr. Baine opened the session by emphasizing best managerial practices, mindset change, and effective financial management as pillars for effective prison management. He stated that Inmates are very important people in society and they contribute positively to the transformation of this country, urging officers to treat inmates with cautiousness, humility, and empathy.

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